New patients
Your first visit
Here is what to bring and what to expect, so your first appointment is as useful as possible.
What to bring
- Photo ID and your insurance card(s)
- A list of every medicine and supplement you take, with doses
- Recent imaging reports (X-ray, MRI, CT) and the images if you have them
- A referral, if your insurance plan requires one
- Notes on treatments you have already tried and how they worked
- Paperwork from your attorney or employer for work or auto injuries
Tip: arriving a few minutes early gives you time to finish check-in without feeling rushed.
What happens at the first visit
Check-in
Our front desk confirms your information and insurance.
Conversation
Your provider asks about your pain, your history and your goals.
Examination
A focused exam of the areas that hurt and how you move.
Your plan
We explain what we found and agree on next steps together.
Insurance
Insurance we accept
We accept many major health insurance plans, including commercial insurance and Medicare. Coverage varies by plan and provider.
Commercial health insurance
- Capital Blue Cross
- Highmark Blue Shield / Blue Cross Blue Shield
- Aetna
- UnitedHealthcare (UHC)
- Cigna Healthcare
- UPMC Health Plan
- Geisinger Health Plan
- AmeriHealth
- Humana
Medicare & government plans
| Plan | Coverage |
|---|---|
| Medicare | Original Medicare |
| Aetna Medicare | Medicare Advantage |
| Humana Medicare | Medicare Advantage |
| UPMC for Life | Medicare Advantage |
| Highmark Medicare | Medicare Advantage |
| Capital Blue Cross Medicare | Medicare Advantage |
| UnitedHealthcare Medicare | Medicare Advantage |
| TRICARE | Military coverage |
| CHAMPVA | Veterans' family coverage |
| VA Community Care | Veterans' healthcare |
Workers' Compensation: We accept Workers' Compensation patients as long as they also have secondary insurance.
Please verify your coverage. Insurance coverage varies by plan and provider. Please contact our office to verify your insurance benefits and eligibility before scheduling your appointment. Call (717) 297-6668.
Patient forms
New patient forms will be available to download here. You can also complete them at the office before your first visit.
xxxx — PDF forms to be supplied by the practice.
Common questions
Do I need a referral?
Some insurance plans require a referral from your primary care doctor for specialist visits. Call us with your insurance information and we will let you know.
Do you accept Workers' Compensation?
Yes, as long as you also have secondary insurance. Please call us before your visit so we can verify both.
How do I schedule?
Call (717) 297-6668. Our staff will find a time that works for you.
Can I send my medical records ahead of time?
Yes. Your other providers can fax records to (223) 225-9696.
What if I need to cancel or reschedule?
Please call the office as soon as you know, so we can offer the time to another patient.
Is this an urgent care or emergency clinic?
No. We see patients by appointment. If you are having a medical emergency, call 911 or go to the nearest emergency room.
Ready to talk about your pain?
Call our office and our staff will find a time that works for you.